1. Who We Are

Moortown Painting & Decorating Services Ltd (“we”, “our”, “us”) is a professional painting and decorating contractor based in Leeds, UK. We are committed to protecting and respecting your privacy in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant privacy laws.

Company details:

Moortown Painting & Decorating Services Ltd

West Hill House, Allerton Hill, Chapel Allerton, Leeds, LS7 3QB

If you have any questions about this policy or your data, you can contact us at:

[email protected]

0113 245 4325

2. What Information We Collect

We may collect and process the following information:

Personal details – name, email address, phone number.

Business details – company name, role, work address.

Project details – property address, scope of works, and related notes.

Financial information – invoicing details and payment records.

Website data – technical information such as IP address, browser type, and cookies when you use our website.

3. How We Use Your Information

We use your personal data to:

Provide quotations, contracts, and deliver our services.

Communicate with you regarding your project.

Process invoices and payments.

Send important service updates or company news (with your consent).

Comply with legal and regulatory obligations.

We do not sell or rent your information to third parties.

4. Lawful Basis for Processing

We process personal data under the following lawful bases:

Contract – to provide the services you request.

Legal obligation – to meet tax, regulatory, or compliance requirements.

Legitimate interests – for business administration, customer service, and marketing to existing clients.

Consent – where you have specifically opted in to receive marketing.

5. Sharing Your Information

We may share your data with:

Trusted subcontractors and suppliers involved in delivering your project.

Professional service providers (accountants, insurers, IT support).

Regulatory or legal authorities if required by law.

All third parties are required to handle your data securely and only for the purposes specified.

6. Data Retention

We keep personal data only for as long as necessary:

Project and financial records – up to 7 years (to comply with HMRC requirements).

Enquiry records – up to 2 years, unless you request earlier deletion.

Marketing data – until you unsubscribe or withdraw consent.

7. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you.

Request correction of inaccurate data.

Request deletion of your data (where legally possible).

Restrict or object to certain processing.

Data portability (transfer your data to another provider).

Withdraw consent to marketing at any time.

To exercise your rights, contact us at [email protected]

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8. Cookies & Website Tracking

Our website may use cookies to improve your browsing experience, analyse traffic, and provide relevant content. You can control cookie settings via your browser at any time.

9. Data Security

We take appropriate technical and organisational measures to protect your data, including secure storage, restricted access, and encryption where applicable.

10. Complaints

If you are unhappy with how we handle your data, please contact us first so we can resolve the issue.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk

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11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.